1.4 E-Commerce - SEE COMPUTER SCIENCE 2081

 SEE COMPUTER SCIENCE 2081

1.4 E-Commerce

 

E-Commerce

·      E-commerce refers to the buying and selling of goods and services over the internet. E.g. Amazon, Flipkart, eBay, sastodeal, daraz etc.

·      The main goal of e-commerce is to make buying and selling things online easier and more convenient for everyone.

·      Nepali online shopping sites are daraz.com.np, nepbay.com, BhatBhatenionline.com, Metrotarkari.com, kinmel.com.np, hamrobazaar.com, muncha. com and many more.

 

Difference between E-Commerce and Traditional Commerce

Traditional Commerce	E-commerce
Traditional commerce refers to the buying and selling of goods and services  from person to person without use of internet.	E-commerce refers to the buying and selling of goods and services over the internet.
Customers can inspect products physically before purchase.	Customers can not inspect products physically before purchase.

 

Advantages of E-commerce

·      E-commerce allows to shop 24/7 from anywhere with an internet connection.

·      Quickly compare products, prices, and reviews before buying.

·      Access to a vast range of products from different regions.

·      No need to travel or wait in long lines.

 

Disadvantages of E-commerce

·      Lack of personal touch. We cannot touch the goods physically.

·      We cannot do any transaction without Internet access device. So, it is heavily dependent on Internet technologies

·      Waiting for products to be delivered, with possible delays.

·      Sharing personal and payment details online can be risky.

 

 

 

 

 

Types of Ecommerce Models

a)   Business to Consumer (B2C):
This is the most common e-commerce model where businesses sell products or services directly to individual consumers.

Online retailers like Amazon, where you can buy books, electronics, and clothes.

b)   Business to Business (B2B):
In this model, businesses sell products or services to other businesses rather than directly to consumers.

Companies like Alibaba, which supplies goods in bulk to retailers.

c)   Consumer to Consumer (C2C):
This model involves consumers selling products or services directly to other consumers, often through a third-party platform.

(e.g. You sell your old furniture on hamrobazar to another consumer)

d)   Consumer to Business (C2B):
In this model, individuals sell products or services to businesses. It's the reverse of the B2C model.

Freelancers offering services on platforms like Upwork or individuals selling photos to stock photography websites.

 

M-Commerce / Mobile Commerce

M-commerce refers to the buying and selling of goods and services through mobile devices like smartphones and tablets. The term itself was coined in 1997 by Kevin Duffy.

 

Any four examples of M-Commerce.

i) Mobile Banking               ii) Digital wallets      

iii) Mobile ticketing            iv) Mobile ordering and food delivery

 

Any two important services of m-commerce are:

v Mobile Shopping: M-commerce enables users to browse, select, and purchase products or services directly from their mobile devices like daraz, hamrobazar, amazon etc.

v Mobile Payments: This service involves making payments using mobile device like e-sewa, khalti

 

 

 

 

Advantages of M-Commerce

·       It provides a very convenient and easy to use the system to conduct business transaction.

·      It helps to get wider variety of products and services.

·      It saves both the time and energy of the user.

·      It reduces the costs of the business organizations.

Disadvantages of M-commerce

—  Mobile transactions can be at risk of hacking and data theft.

—  Without accessing the internet connections user will not be able to receive any data to purchase.

—  It has the issue of security of the customer’s private information.

—  Mobile payment options are not available in every geographic location.

Online Payment

Online payment refers to the payment for buying goods or services through the Internet using different online payment gateway. E.g. eSewa Nepal, iPay, Khalti, e-banking, etc.

Different modes of Electronic Payments

a) Credit Card / Debit Card          b) Digital Wallets   

c) Cryptocurrencies                     d) Electronic Fund Transfer (EFT)

Advantages of online payment

·      Digital Payment can be done at any time, from any location around the globe. 

·      It makes huge money transactions easier and faster. 

·      It offers higher payment security. 

·      There’s no risk of money getting stolen or lost when while paying online.

Disadvantages of online payment

·      We need to pay third-party payment service charges.

·      Not all shops are equipped with the facility of online payment.

·      It might create privacy issues.

·      Account can be hacked and money can be misused.

E-commerce Vs M-commerce

M-Commerce	E-Commerce
M-commerce activities are performed with the help of mobile devices like smartphones, tablets, PDA’s (Personal Digital Assistant) etc.	E-commerce activities are performed with the help of desktop computers and laptops.
M-commerce devices are easy to carry and portability point of view it is good.	E-commerce devices are not easy to carry and portability point of view it is not so good.